Reviews

Jay Mitchell serviced our air conditioning. He is the best

Jay was very knowledgeable and walked us through everything we needed to know to make our decision on services. 10/10 service and happy with our choice to work with Elkhorn

Zackee was on time friendly and had the answers to all my questions. It was a very pleasant experience. I hope I have him all the time. Thank You! K.Lindblom

Elkhorn's field service people are exceptional, they're all polite and smart and hard working. We appreciate it.

Tim H. my service technician did a great job! Explained everything and answered all my questions.

kevin came out and checked our ac for the season everybody at elkhorn has been top notch and i purchased the maintenance package

I was very impressed with Elkhorn and their team including Cody, Mark, Matt P, Julian, and Alton. They were all very professional and answered all of my questions for my heat pump installation. I'm excited for a more efficient HVAC system!

The people at Elkhorn know their business and I’d highly recommend them for hvac needs.

Ryan did a great job - got it all done in one day!!!

Andrew was an excellent technician with great knowledge of his trade and honest and practical answer to all questions. Can’t recommend Elkhorn enough

Ryan visited to perform an annual inspection of my plumbing, as well as my water softener. He explained clearly the water softener operation, and went through his plumbing inspection for the whole house throughly and efficiently. A++++

Jay was great. He explained how the system worked, answered all our questions and gave us options for improving our system.

Elkhorn continues to be an exceptional outfit to work with! Today’s tech Alex Bryson was fantastic, providing a level of service and patient, detailed information that was second to none. Can’t recommend Elkhorn and Alex in particular highly enough!

My original review is below, this is an update. I have continued to use Elkhorn for all my HVAC needs over the last two years and they are still #1 in my book! Most recently, I have had a technical problem with my Nest thermostat, a problem I struggled with over 3 days trying to fix. I tried help from AI and a few tech experts but itching worked. I called Elkhorn and they immediately sent Zack N to my home. In a matter of minutes he figured out the problem and fixed it…no charge! Service like that is extremely rare and I highly encourage you to try them out. My original review is below: I am new to the area and my furnace fan went out overnight. I needed it fixed the next day but was leaving for the airport at 1:00. I located Elkhart in a service directory ad provided to me when I moved in and called at 8 AM. Believe it or not, their technician Jacob was at my door at 9:00! That’s unheard of in a business where most HVAC providers are doing you a favor by answering their phone. Jacob assessed the problem, drove over an hour to get the replacement fan, returned and installed the new part before noon! Jacob and Elkhart saved the day for me and have a new loyal customer. Yes, there still are a few service providers who put customer needs first.

Andrew was on time, did an awesome job diagnosing and fixing our electrical issue. We will definitely call Elkhorn again and ask for Andrew!!!

My furnace humidifier failed right before I had to leave for an overseas trip. Alex showed up a couple of hours after I called Elkhorn. He diagnosed the problem, gave me some repair and replacement options, obtained and installed a new unit. He was efficient and professional, and also a really good guy. The whole thing couldn’t have gone better.

As always, Elkhorn came through for us yesterday on a plumbing issue we had. Nick had come out previously and diagnosed the problem and gave us an estimate. We needed to have our water supply lines re-piped due to an error the original home builder made when building our home. Nick was courteous, did a terrific job, and was right on target with the final bill which matched the estimate he gave us. In addition he completed all the work in a much shorter time than I would have imagined, given the complexity of the job. Just like every other time we have used Elkhorn we couldn't be more pleased with the result. I highly recommend them.

Justin was polite and respectful of our home. He was extremely professional, friendly and knowledgeable. He took the time to ensure the service was done right. I highly recommend Elkhorn for your electrical needs.

We came home to no heat, hot water , other areas of house off. We have some complicated systems. We called Elkhorn Plumbing and Heating. They responded in minutes. As we explained things they consulted within departments and called back offering us an immediate electrician or we could wait til daylight. We chose that as we thought a workman would do better in the daylight and we had our wood stove and electric heater. Andrew is a very qualified and of course licensed electrician but also very intuitive. He has some construction background and it helps him in figuring out things. We also liked him very much as a person. The price was reasonable. Andrew said that he liked the fact that they charge by the hour and don’t try to upsell. However we did bring up and ask about future quote for a new hot tub circuit. Not necessary now but might change in the future. Again we were very pleased with Elkhorn Plumbing and Heating’s quick and knowledgeable and caring communication about our emergency. Andrew was the perfect person to send for our situation.

The service techs are great very professional and friendly. They were on time and kept everything very clean. They looked at our Rinnai and cautioned us about potential problems. In the spring i will schedule Elkhorn for a replacement. For a couple years we have been under their maintenance program and am so very happy I joined. I will recommend Elkhorn to family and friends ... we are very happy with Elkhorn and their technicians.

Professional, thorough, and knowledgeable. Started on time and finished the same day. Would recommend Elkhorn to anyone considering an HVAC replacement!

Nate was prompt and professional thank you!

Jay was super helpful and friendly and did a great job!

Timely, Fast, Professional- Excellent service! Part of the annual service plan. Technician Brian Lefever was absolutely great!

I just finished putting everything in this afternoon. When they were done, they walked us through everything they had done as well as how to work the new thermostat. They were friendly, professional, and seem to do a great job.