Jay Mitchell recently serviced our 10-year-old furnace for its annual maintenance. He was friendly, professional, and highly knowledgeable. After a thorough inspection, the only immediate item needed was a new filter, which he had in his truck and replaced on the spot.
What stood out most was Jay’s honesty. He laid out a few potential maintenance items for the future but assured me nothing was urgent for this season. Past experiences with other companies often felt high-pressure, forcing me to pay for non-urgent fixes simply because I didn't know any better. Jay’s transparent approach instantly earned my trust in him and Elkhorn. When our furnace does need further repairs, Jay will be the first person I call
